Digital Accessibility

Notice: This Service Addendum supplements and operates under the Akshari Solutions General Terms & Conditions. In the event of a conflict between this Addendum and the General Terms, this Addendum governs for Digital Accessibility services.

1. Overview & Scope

These Terms and Conditions govern all Digital Accessibility Services offered by Akshari Solutions, including website accessibility audits, remediation work, and layout adjustments to align with target guidelines (e.g., WCAG 2.1 AA).

2. Scope & Target Standards

Accessibility remediations are performed strictly according to the specific criteria and scope agreed upon in writing (e.g., specific WCAG levels).

3. Third-Party Content & Technical Exclusions

  • Akshari Solutions cannot guarantee accessibility compliance for uneditable third-party widgets, embedded tools, external portals, or Client-uploaded media (such as untagged PDFs or uncaptioned videos).

4. Legal Disclaimer

  • Accessibility audits and design adjustments are performed in good faith based on technical standards but do not constitute formal legal counsel or a guarantee of immunity against third-party accessibility claims or litigation.

5. Payments & Refunds

Audit and technical remediation fees are non-refundable.

6. Contact Information

    • Email: [email protected]
    • Phone: 1-800-309-1577
      • Address: 4-14 Steinway Blvd., Toronto, ON, Canada M9W 6M6